Returns & Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS CAREFULLY BEFORE PLACING YOUR ORDER.

All visitors purchasing from this website are subject to the terms and conditions and other applicable laws. If you do not agree to these terms and conditions, please do not purchase from this website.

Purchasing Regular Merchandise

Merchandise for sale on this website that is provided to Cheerdocious by a third party in “ready to use” form is subject to the following policies:

• Returns, Exchanges, Refunds of full-price merchandise excluding custom, hand-made, or hand-sewn items, may be made with advance authorization from Cheerdocious.
  Simply email cheerdocious@gmail.com letting us know the problem and how we can best assist you.
• Close Outs and items marked “all sales final” may not be returned or exchanged.

Purchasing Custom Merchandise

Many items on the website are custom, made to order, including but not limited to:  Shouter Wear cheer shoe covers;  custom bags; bling caps; towel wraps; handcrafted teddy bears (spirit bears, sports bears and etc); matching doll uniforms, leotards, dance outfits. Please review the refund/exchange policy on each of the items below.

Designs, logo’s and materials supplied by you to us in connection with an order are the responsibility of you as the customer. Make sure you own or have permission to use, the materials supplied to us. By placing an order you agree to hold Cheerdocious and its owners/employees harmless from any claims of improper use of the materials supplied by you for the creation of custom merchandise.

Custom Bling Caps

Caps are made to order and have custom logos/designs. There is no return or exchange on these items.

Shouter Wear Cheer Shoe Covers

Shoe covers are custom made to order based on the size (length of sole in inches from heel to toe) so please make sure to measure correctly. Basic black and zebra shoe covers in new condition may be exchanged with advance authorization. Just email cheers@Cheerdocious.com to let us know.

There are no refunds, returns, or exchanges on custom colors & styles.

Product guarantee:  The shoe covers have a replacement guarantee for one full year from the date of purchase. If the cheer shoe cover splits or wears out within 12 months of purchase we will remake the same type/size and replace them.  Contact us for return authorization: cheerdocious@gmail.com

EssenTriTote

The monogram/logo bags are made to order and cannot be returned. The bags that are simple color combinations without logos/monograms may be exchanged.

Custom Teddy Bears

Spirit bears, sports bears, memory bears & print bears are all custom made. Generic patterns and sports bears may be returned in new condition for a refund or exchange with advance authorization. Spirit bears and memory bears are not eligible for return or exchange. All sales on these items are final.

Typographical Errors

In the event that a Cheerdocious product is mistakenly listed at an incorrect price, Cheerdocious reserves the right to refuse or cancel any orders placed for products listed at the incorrect price. Cheerdocious reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Cheerdocious shall issue a credit to your credit card account in the amount of the incorrect price.

Term; Termination

These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated or changed by Cheerdocious without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Notice

Cheerdocious may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable methods to the address you have provided to Cheerdocious.

Use of Site

Harassment in any manner or form on this site, via social media, via e-mail, chat, phone, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Cheerdocious or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited.

You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law.

You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer

Cheerdocious does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Cheerdocious is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Cheerdocious reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark, or; other intellectual property rights of another or (d) offensive or otherwise unacceptable to Cheerdocious in its sole discretion.

Indemnification

You agree to indemnify, defend, and hold harmless Cheerdocious, its officers, directors, employees, agents, licensors, and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages, and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Arbitration

Any controversy or claim arising out of or relating to purchases on this website, or the breach thereof, shall be settled by arbitration administered by the American Arbitration Association. The place of arbitration shall be Wichita KS. Kansas law shall apply. Judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof.

Arbitration of existing disputes may be accomplished by use of the following, signed, scanned, and sent via email to cheers@cheerdocious.com

” We, the undersigned parties, hereby agree to submit to arbitration administered by the American Arbitration Association Commercial Arbitration Rules the following controversy: [describe briefly]. We further agree that the above controversy be submitted to one arbitrator. The place of the arbitration shall be Wichita KS, and Kansas law shall apply. We further agree that we will faithfully observe this agreement and the rules, that we will abide by and perform any award rendered by the arbitrator(s), and that a judgment of any court having jurisdiction may be entered on the award.”